Objective 2.2: Culture and tourism
The Smart Tourism project modernizes the Pannonian region’s tourism by creating a digital platform and SMART HUB for tailored, sustainable experiences. Integrating AI and digital tools, it boosts accessibility and promotes local culture while strengthening public-private collaboration for sustainable tourism.
Acronym: SMARTour
Project Title: Smart Tourism: The joint future of Pannonian region
Project ID: HUSRB/23R/22/004
Total Project budget: EUR 1 323 041.00
EU contribution (IPA): EUR 1 124 584.85
Start Date: 01 August 2024
End Date: 31 July 2026
Lead Partner: Provincial Secretariat for Economy and Tourism (RS)
Other Partners:
P1: DKMT Danube - Kris - Mures - Tisa Euroregional Development Agency - Nonprofit Public Benefit Limited (HU)
P2: University of Novi Sad, Faculty of Economics in Subotica (RS)
Email: dragana.tanaskovic@vojvodina.gov.rs
This project aims to transform tourism in the Pannonian region through a Smart Tourism Platform that leverages technology, innovation, and sustainability. By integrating digital tools and AI, the project enhances the visibility and accessibility of cultural and natural assets while supporting eco-friendly tourism. The platform offers personalized, inclusive tourist experiences, while digital signage and a SMART HUB support real-time information and public engagement. Capacity-building for tourism professionals will foster long-term sustainability, improve service quality, and boost the region’s competitiveness in the global tourism market.
(Expected) Results:Main Outputs
- A unified digital platform for regional tourism with AI-driven, customized tour suggestions
- Mapped assessment of current and potential smart tourism capacities in both countries
- A hub for training and education in digital tourism, fostering innovation
- VR-enabled experiences and exhibitions, including accessible digital routes for visitors with disabilities
- Digital signage installations to streamline tourist information and promote events
- Development of AI-driven tools to personalize cross-border thematic tourism routes
- Training sessions for public and private stakeholders to enhance digital tourism capabilities
- Public-private collaboration events to foster regional tourism innovation
- Enhanced tourism experience quality and accessibility
- Model for sustainable tourism development replicable across other regions
- Strengthened public-private partnerships, economic growth, and environmental stewardship in the cross-border area